FAQs

What is the Well Twisted Tales & Tea Box?

The Well Twisted Tales & Tea Box is a premium subscription box for the literarily disturbed. Each month, members receive the finest dark chocolate, organic black tea, and dark & twisty fiction.

What is the Vintage Well Twisted Tales & Tea Box?

The Vintage Well Twisted Tales & Tea Box is a premium subscription box for the literarily disturbed. Each month, members receive the finest dark chocolate, organic black tea, and a Vintage dark & twisty read.

What is Vintage?

“Vintage” is a term often associated with books more than 50 years old but less than 100. “Vintage books” tends to apply to collectibles and mid-century volumes prized for their nostalgic value.

What if I already read the book?

We strive to include only newly released books, but if by some chance it's one you already picked up, you can gift your copy to a friend while still enjoying the other items in your box.

How long do I have to subscribe for?

Our subscription boxes are completely flexible!

You can purchase our subscription as a gift, as a one-time box, as a 3-month subscription (3 boxes), or as a 6-month subscription (6 boxes). Our 3- & 6-month subscriptions are discounted to show our loyal supporters our appreciation!

When and how are the boxes shipped?

We ship via Canada Post around the 19-21st each month. Depending on the shipping option you choose, you should receive your subscription box in a week or so. If there is a significant change to this date for a particular month, we will notify you via email (i.e. cutoff for December is the 15th as boxes will ship December 16th to ensure delivery before Christmas).

We share shipping costs with you!  We've set a flat rate of $15 per box for Canada. $25 per box for the USA.

Cut off dates for monthly boxes and other subscriptions:

In order to receive the current month box you must subscribe by the 18th.

What if I subscribed, but I want to skip a month?

If you are subscribed for a multi-month membership and want to skip a month because you are going on holidays (or any other reason!), use the "Contact Us" page on our website and we will be more than happy to arrange for you to skip the month!

What is your refund policy?

Any shipped items are not eligible for a refund or return as they contain consumable goods (tea, books, etc.). We take time to carefully curate both boxes to ensure the best customer experience. If you are not happy at anytime or one of your products was broken or damaged in shipping, please let us know.

Do you ship outside of Canada?

Yes! We do ship to the United States.