FAQs

Due to service disruptions caused by COVID-19 we will ONLY be offering shipping within Canada via Canada Post.

What is the Well Twisted Tales & Tea Box?

The Well Twisted Tales & Tea Box is a premium subscription box for the literarily disturbed. Each month, members receive the finest dark chocolate, organic black tea, and dark & twisty fiction.

What is the Hardcover Well Twisted Tales & Tea Box?

The Hardcover Well Twisted Tales & Tea Box is a premium subscription box for the literarily disturbed. Each month, members receive the finest dark chocolate, organic black tea, and a hardcover dark & twisty read.

What if I already read the book?

We strive to include only newly released or overlooked fantastic reads, but if by some chance it's one you already picked one up, you can gift your copy to a friend while still enjoying the other items in your box.

How long do I have to subscribe for?

Our subscription boxes are completely flexible!

You can purchase our subscription as a gift, as a one-time box, as a 3-month subscription (3 boxes), or as a 6-month subscription (6 boxes). Our 3- & 6-month subscriptions are discounted to show our loyal supporters our appreciation!

When and how are the boxes shipped?

We ship via Canada Post around the 15-21st each month. Depending on the shipping option you choose, you should receive your subscription box in a week or so. If there is a significant change to this date for a particular month, we will notify you via email.

We share shipping costs with you!  We've set a flat rate of $20 per box for Canada for the classic and $25 for the hardcover. We are not currently shipping to the USA).

Cut off dates for monthly boxes and other subscriptions:

In order to receive the current month box you must subscribe by the 19th.

What if I subscribed, but I want to skip a month?

If you are subscribed for a multi-month membership and want to skip a month because you are going on holidays (or any other reason!), use the "Contact Us" page on our website and we will be more than happy to arrange for you to skip the month!

What is your refund policy?

Any shipped items are not eligible for a refund or return as they contain consumable goods (tea, books, etc.). We take time to carefully curate both boxes to ensure the best customer experience. If you are not happy at anytime or one of your products was broken or damaged in shipping, please let us know.

Do you ship outside of Canada?

We are currently only shipping within Canada due to COVID-19.